Privacy Policy 1

Train Me Now Ltd T/A NoodleNow Website privacy Policy
Last updated: 25^th March 2026

1. Who We Are

Train Me Now Ltd (Company No. 09743159), trading as NoodleNow, is the data controller responsible for your personal data when you use this website.

Registered address:
30 Upper High Street, Thame, Oxfordshire, OX9 3EZ

ICO Registration Number: ZB071066

In this policy, “we”, “us”, or “our” refers to Train Me Now Ltd.

2. Scope of This Policy

This privacy policy applies only to your use of this website, including:

• Browsing the website
• Submitting enquiries or support requests
• Purchasing one-off training courses
• Receiving communications from us

It does not apply to the use of our training platform or services provided under contract. Those are governed separately by our Terms and Conditions and Data Processing Agreement.

3. The Data We Collect

We may collect and process the following personal data:

Information you provide directly

• Name
• Email address
• Telephone number (if provided)
• Organisation name
• Any information included in your enquiry or message

Transaction data

• Purchase details
• Billing and payment information (processed via third-party providers)

Technical data

• IP address
• Browser type and version
• Device information
• Website usage data (pages visited, interactions)

4. How We Use Your Data

We use your personal data for the following purposes:

Responding to enquiries

• To respond to messages submitted via forms or email
• To follow up on enquiries

Lawful basis: Legitimate interests

Providing customer support

• To respond to support requests from existing customers

Lawful basis: Steps to fulfil a contract

Managing purchases

• To process and fulfil one-off training purchases
• To manage payments and confirmations

Lawful basis: Contract

Business communications

• To follow up on enquiries
• To provide relevant information about our services

Lawful basis: Legitimate interests

Marketing

• To send relevant updates about our services where permitted

Lawful basis: Legitimate interests

Website analytics and improvement

• To analyse website usage
• To improve functionality and user experience

Lawful basis: Consent (via cookies, where required)

5. How We Collect Your Data

We collect personal data through:

• Website forms (including HubSpot forms)
• Direct communications (email, phone)
• Cookies and tracking technologies
• Purchases made via the website

6. Sharing Your Data

We may share your personal data with:

Group companies

Certain activities (including sales, support, and administration) may be carried out by other companies within our group, acting on our behalf.

Service providers

We use trusted third parties, including:

• Amazon Web Services (AWS) – website hosting
• HubSpot – forms, CRM, and marketing systems
• Microsoft – email and business systems
• Aircall – telephony services
• PayPal – payment processing

These providers process personal data on our behalf or as independent controllers where applicable.

Legal and regulatory disclosures

We may disclose personal data where required by law or to protect our legal rights.

7. Payments

Payments for one-off training courses are processed by PayPal.

We do not store full payment card details. PayPal processes your payment information in accordance with its own privacy policy.

8. International Transfers

Some of our service providers operate outside the UK or EEA.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:

• UK International Data Transfer Agreements (IDTA)
• UK Addendum to Standard Contractual Clauses

9. Cookies and Tracking

We use cookies and similar technologies to:

• Ensure the website functions properly
• Analyse usage and performance
• Improve user experience

Where required, we will request your consent before placing non-essential cookies.

You can manage your preferences via our cookie banner.

10. Data Retention

We retain personal data only as long as necessary:

• Enquiries: typically up to 24 months
• Customer-related communications: for the duration of the relationship and legal obligations
• Transaction data: retained for accounting and legal requirements
• Technical data: in line with analytics retention settings

11. Your Rights

You have rights under UK GDPR, including:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability (where applicable)

To exercise your rights, contact us using the details below.

12. Contact Us

If you have any questions about this policy or your data:

Email: hello@noodlenow.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

13. Changes to This Policy

We may update this privacy policy from time to time.
Any updates will be published on this page.