Privacy Policy 1

NoodleNow!’s Privacy Policy

Last updated: 8th May 2024

NoodleNow! (trading name of Train Me Now Ltd) ("us", "we", or "our") operates https://www.noodlenow.co.uk/ (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information. This service is opt-in.

On rare occasions, to improve the service provided, it may be necessary to share Personal Information with carefully selected third-parties.

Under Article 17 of the General Data Protection Regulation you can opt-out of any marketing, newsletters or promotional material. You also have the right to obtain the erasure of personal data.

Please see https://www.noodlenow.co.uk/opt-out/ for more information.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 01/01/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

If you have any questions about this Privacy Policy, please contact us.

Under no legal theory and under no circumstances, will NoodleNow! or any of its shareholders, directors, telesales, sales reps, course writers, course creators, employees, third party content providers or the NoodleNow! offices and buildings, be liable for any damages, including incidental, consequential, punitive, indirect, or special damages of any kind, including without limitation, individual users/departments actions as a response to any course content, damages for ceasation of work, computer/technical device breakdown or malfunction, loss of goodwill, loss of technical data, loss of productivity and output, loss of contract or all and any other commercial losses or damages.

As part of an organisation, you have unlimited access to all NoodleNow! courses.

Payment for 12 months is non-refundable.

Payment is not requested up front, but a final balance is required within 60 days, unless otherwise agreed. If these requirements are not fulfilled, NoodleNow! has the right to remove your training academy.

Upcoming courses and release dates are subject to change.

Prices may vary due to special offers/promotions.

There are no contracts or subscriptions.

The price covers access for a 12 month period.

Whilst NoodleNow! hopes you will want to renew, it will not occur automatically.

In the unlikely event of you not wishing to renew with NoodleNow!, then your training academy will be removed on the final day of your 12 month period (please note: all certificates and progress will be deleted).

Adding extra users: NoodleNow! allows the addition of extra staff, within reason.

At times, the NoodleNow! system may require updates and/or changes to reflect our users needs, thereby maintaining a high standard. Due to this, on rare occasions, the system may be unavailable for a short period of time.

NoodleNow! has the sole rights to any publication of NoodleNow! content. Publication by any individual, or third party, of any part, or whole of NoodleNow! content, including course information, final tests and answers, in any form, is STRICTLY PROHIBITED.

Organisation/Business accounts:

If a user leaves a business that has set up an academy with NoodleNow!, the employer has full control of the academy, which means they can remove users at any time. It is the employer’s responsibility to ensure all user information is deleted, as per any agreements made with the employee. Unfortunately, once a user has been deleted we cannot recover any progress made.

The E-Learning agreement is held between NoodleNow! and the business – not between NoodleNow! and the employee. NoodleNow! will therefore not honour any agreements made between the employer and the employee.

Customer Conduct

NoodleNow! will not tolerate any verbal, or written abuse, and reserves the right to delete single users, or full settings, as appropriate.

No person at NoodleNow! is obliged to deal with any customer over the phone, or in e mails, who is exhibiting threatening, insulting, abusive behaviour, or using acoustic shock.

If unacceptable behaviour persists, then the call should be terminated and any detail of the call logged.

Complaints Policy

Customer satisfaction is very important to us.

If a customer expresses dissatisfaction then this will be dealt with seriously and passed immediately to the Managing Director for his prompt response.